FAQ

Where are Belmoun products made?

Belmoun is a Montreal-based body care brand. Our products are created with a focus on simple, enjoyable and nourishing body care, made for fragrance lovers who want their skin to feel soft, moisturized and smell amazing.

What ingredients are used in Belmoun Body Oils and Body Polishes?

Our Body Oils are made with a nourishing blend of coconut oil, grapeseed oil, jojoba oil, sunflower oil and Vitamin E. These oils help nourish and moisturize the skin while leaving it soft and beautifully scented.

Our Body Polishes are formulated to gently exfoliate the skin while leaving it feeling soft, smooth and moisturized. Depending on the specific scent and formula, ingredients may vary, so we recommend checking the ingredient list on each product page for the most accurate information.

Are Belmoun products cruelty-free?

Belmoun does not test its products on animals. Our products are tested on humans, not animals.

However, Belmoun does not currently hold an official cruelty-free certification, so we do not claim to be a certified cruelty-free brand.

Do Belmoun products contain parabens?

Our products are formulated without parabens.

Can I exchange a product?

For hygiene and safety reasons, we may have restrictions on exchanges for products that have been opened or used. Please contact us before sending anything back so we can help you with the process.

What happens if I receive the wrong product?

We’re sorry! Please contact us at [insert customer service email] as soon as possible with your order number and a photo of the product you received.

We’ll review your order and help make it right.

What should I do if I receive a damaged product?

If your order arrives damaged, please contact us at [insert customer service email] as soon as possible and include your order number and clear photos of the damaged product and packaging.

We’ll review the situation and help you find the best solution.

How much is shipping?

Shipping costs are calculated at checkout based on your location and the shipping method selected.

For the most accurate shipping cost, simply enter your shipping address at checkout.

Do you offer free shipping?

Yes , we offer free shipping on all order over 80$ CAD

Can I use Belmoun products with my perfume?

Absolutely! In fact, Belmoun was created with fragrance lovers in mind. 

Our Body Polishes and Body Oils can be incorporated into your fragrance routine to help create a beautiful scented body care ritual.

For a simple fragrance layering routine, try:

Shower → Body Polish → Body Oil → Perfume

Using a scented body oil before applying your perfume can help create a more layered and complete fragrance experience.

You can also experiment with different Belmoun scents and your favorite perfumes to create your own signature scent.

What is the difference between a Body Polish and a Body Scrub?

Both products help exfoliate the skin, but they offer a different experience.

A Body Polish is a softer, more indulgent exfoliating product designed to gently remove dead skin cells while cleansing and leaving the skin feeling soft and smooth. Belmoun Body Polishes are especially perfect for turning your shower into a fragrant self-care moment.

A Body Scrub provides a more traditional physical exfoliation and is ideal when you want to focus on smoothing rough or uneven areas of the skin.

The best choice depends on your skin and the type of exfoliation experience you prefer.

How do I use a Body Polish?

Apply a small amount to wet skin in the shower and gently massage it over your body using circular motions.

Rinse thoroughly and follow with a Body Oil or your favorite moisturizer to keep your skin feeling soft and nourished.

For best results, avoid scrubbing too aggressively and focus on areas that tend to feel rough or dry.

How do I use a Body Scrub?

Apply the scrub to wet skin and gently massage it over your body using circular motions.

Pay special attention to areas that tend to feel rough, such as the elbows, knees and legs.

Rinse thoroughly and follow with a Body Oil or moisturizer to help keep your skin soft and hydrated.

Can I use a Body Oil every day?

Yes! Belmoun Body Oils can be incorporated into your daily body care routine.

For best results, apply your Body Oil after showering, preferably while your skin is still slightly damp. This helps leave the skin feeling soft, nourished and moisturized.

You can also use it whenever your skin needs an extra boost of moisture or when you want to add more fragrance to your body care routine.

How long does the fragrance last on the skin?

Fragrance longevity can vary from person to person depending on skin type, environment, application and the products used underneath.

For a longer-lasting scented routine, we recommend layering your products: Body Polish → Body Oil → Perfume.

Applying your Body Oil to slightly damp skin and layering it with your favorite fragrance can help create a richer and more noticeable scent experience.

Are Belmoun products heavily scented?

Belmoun products are created for fragrance lovers, so our products are intentionally scented and designed to make your body care routine smell amazing.

Our goal is to give you a noticeable, enjoyable fragrance experience without making body care complicated.

If you love smelling good from your shower routine all the way through your fragrance routine, Belmoun is made for you.